Sales and Service Consultant Vacancy at Lesaka Technologies – Mokopane, Limpopo

If you are passionate about sales, customer service, and helping people access modern financial solutions, the Sales and Service Consultant position at Lesaka Technologies in Mokopane, Limpopo, could be an excellent career opportunity. This permanent role is ideal for individuals who enjoy working with customers, achieving sales targets, educating clients on digital financial services, and building long-term customer relationships.

Lesaka Technologies is one of South Africa’s leading financial technology (FinTech) companies, providing innovative banking, payment, lending, and transactional services to individuals and businesses. Working for Lesaka offers valuable experience in the growing financial services industry while providing opportunities for professional development and career progression.

Applicants should note that completion of the compulsory online pre-screening assessment is required before submitting an application. Applications submitted without completing the assessment may not be considered.

The closing date for applications is 31 July 2026.

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About Lesaka Technologies

Lesaka Technologies is a leading African financial technology company that delivers digital payment, lending, banking, and financial inclusion solutions across Southern Africa.

The company focuses on making financial services accessible through innovative technology while helping individuals and businesses manage their finances more efficiently.

Its services include:

• Digital banking solutions
• Payment services
• Lending products
• Merchant services
• Cash management
• Transaction processing
• Financial technology solutions

Lesaka is committed to innovation, customer service, ethical business practices, and financial inclusion.

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Job Overview

• Position: Sales and Service Consultant
• Company: Lesaka Technologies
• Location: Mokopane, Limpopo
• Employment Type: Permanent
• Industry: Financial Services
• Department: Sales
• Experience Level: 1–2 Years’ Experience Preferred
• Closing Date: 31 July 2026

The successful candidate will be responsible for acquiring new customers, delivering excellent customer service, promoting digital banking solutions, ensuring regulatory compliance, and achieving sales targets.

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Purpose of the Position

The Sales and Service Consultant plays an important role in helping customers understand and use Lesaka’s financial products and digital services.

The position combines customer service, sales, compliance, and financial administration to ensure customers receive professional assistance while contributing to business growth.

Successful consultants build customer trust, educate clients on digital channels, and promote products that meet individual financial needs.

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Key Responsibilities

The successful candidate will perform a variety of customer service and sales-related duties.

Customer Service

Responsibilities include:

• Assisting customers professionally.
• Identifying customer needs.
• Providing product information.
• Answering customer enquiries.
• Issuing payment cards.
• Assisting with account opening.
• Supporting account servicing.
• Resolving customer complaints.
• Escalating complex issues to management.

Excellent customer service is essential for building lasting client relationships.

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Sales Responsibilities

The role also involves:

• Achieving sales targets.
• Converting sales leads.
• Promoting financial products.
• Cross-selling complementary services.
• Driving digital migration.
• Encouraging self-service adoption.
• Activating customer accounts.
• Retaining existing customers.

Meeting sales objectives contributes directly to business success.

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Compliance and Risk Management

The successful candidate will ensure compliance with important financial regulations, including:

• FICA requirements
• POPIA requirements
• National Credit Act (NCR)
• FAIS requirements
• Treating Customers Fairly (TCF) principles

Maintaining compliance protects both customers and the organisation.

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Teamwork

Employees are expected to:

• Work collaboratively.
• Support colleagues.
• Follow leadership guidance.
• Participate in training.
• Contribute to team performance.
• Share knowledge.

A strong team culture helps improve customer service and operational efficiency.

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Personal Development

Lesaka encourages employees to:

• Complete ongoing training.
• Improve product knowledge.
• Develop professional skills.
• Adapt to changing business needs.
• Take ownership of career development.

Continuous learning is an important part of long-term success.

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Minimum Requirements

Applicants should meet the following requirements:

Qualifications

• Minimum NQF Level 4 qualification.
• Relevant NQF Level 5 qualification is advantageous.
• Business Diploma or Higher Certificate (NQF Level 6) is beneficial.
• Regulatory Examination qualification (where applicable).
• Microsoft Office proficiency.

Experience

• One to two years’ experience in a related role.
• Customer service experience.
• Sales experience.
• Financial services experience is advantageous.
• FAIS experience where applicable.

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Why This Job Is Worth Applying For

This position offers an excellent opportunity to build a career within one of South Africa’s rapidly growing financial technology companies.

Benefits of the role include:

• Permanent employment.
• Exposure to the financial services industry.
• Opportunity to work with innovative financial technology.
• Sales incentive opportunities.
• Professional training.
• Customer service experience.
• Career advancement opportunities.
• Development of compliance knowledge.
• Exposure to digital banking solutions.
• Stable long-term career prospects.

The position is ideal for individuals who enjoy working with people while developing expertise in banking and financial services.

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Skills That Increase Your Chances

Although meeting the minimum requirements is important, additional skills can make your application more competitive.

Highly valued skills include:

• Customer service excellence.
• Sales and negotiation skills.
• Financial product knowledge.
• Communication skills.
• Active listening.
• Problem-solving.
• Relationship building.
• Digital literacy.
• Microsoft Office proficiency.
• Time management.
• Attention to detail.
• Emotional intelligence.
• Adaptability.
• Ethical decision-making.
• Teamwork.
• Conflict resolution.
• Regulatory compliance knowledge.
• Goal orientation.
• Self-motivation.
• Professional presentation.

Knowledge of digital banking platforms and customer relationship management (CRM) systems can also be advantageous.

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Career Growth Opportunities

Lesaka Technologies provides opportunities for employees to develop long-term careers within the financial services sector.

Possible career progression includes:

• Senior Sales and Service Consultant
• Branch Consultant
• Customer Relationship Consultant
• Team Leader
• Branch Supervisor
• Branch Manager
• Sales Manager
• Business Development Consultant
• Regional Sales Manager
• Customer Experience Manager
• Financial Advisor
• Relationship Manager
• Operations Manager
• Regional Operations Manager

Employees who consistently achieve strong performance and complete professional development programmes are often considered for promotion.

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Interview Preparation Tips

Preparing thoroughly for your interview can improve your confidence and increase your chances of success.

Before your interview:

• Research Lesaka Technologies and its financial products.
• Understand the basics of digital banking.
• Learn about FICA, FAIS, POPIA, TCF, and the National Credit Act.
• Review customer service principles.
• Practise sales techniques.
• Prepare examples of excellent customer service.
• Be ready to explain how you achieve sales targets.
• Dress professionally.
• Arrive early.
• Complete the compulsory online assessment before applying.

Common interview questions may include:

• Why do you want to work for Lesaka Technologies?
• How would you convince a customer to use digital banking services?
• Describe a time when you achieved a sales target.
• How do you handle a difficult customer?
• What does excellent customer service mean to you?
• How would you explain a financial product to a first-time customer?
• How do you remain compliant while meeting sales targets?

Use practical examples from previous work experience to support your answers.

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Similar Jobs Available

Candidates interested in this role may also consider careers such as:

• Sales Consultant
• Customer Service Consultant
• Banking Consultant
• Financial Services Consultant
• Client Relationship Consultant
• Bank Teller
• Customer Experience Consultant
• Personal Banker
• Branch Consultant
• Financial Advisor
• Insurance Consultant
• Business Development Consultant
• Credit Consultant
• Call Centre Consultant
• Retail Sales Consultant

These positions provide valuable experience within banking, financial services, and customer relationship management.

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Industry Salary Expectations

Sales and customer service professionals working in South Africa’s financial services sector typically earn competitive salaries, with opportunities to increase earnings through performance incentives.

Typical monthly salary expectations include:

• Entry-Level Sales and Service Consultant: Approximately R8,000 to R14,000 per month.
• Experienced Consultant: Approximately R14,000 to R22,000 per month.
• Senior Consultant or Branch Consultant: Approximately R22,000 to R32,000 per month.
• Branch Manager or Sales Manager: Approximately R35,000 to R60,000+ per month.

Many financial institutions also offer additional benefits such as:

• Sales commissions
• Performance bonuses
• Pension or provident fund contributions
• Medical aid
• Staff banking benefits
• Paid annual leave
• Ongoing professional training
• Career development programmes

Actual salaries may vary depending on qualifications, experience, employer, location, and sales performance.

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Tips for a Successful Application

To improve your chances of being shortlisted:

• Complete the compulsory online pre-screening assessment before applying.
• Update your CV with your latest qualifications and work experience.
• Highlight your customer service and sales achievements.
• Demonstrate your knowledge of financial regulations where applicable.
• Showcase your communication and interpersonal skills.
• Mention any experience with digital banking or financial products.
• Proofread your application carefully.
• Submit your application before the closing date of 31 July 2026.

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Final Thoughts

The Sales and Service Consultant vacancy at Lesaka Technologies in Mokopane offers an excellent opportunity to build a rewarding career in South Africa’s growing financial technology sector. The role combines customer service, sales, compliance, and digital banking education, making it ideal for individuals who enjoy helping customers while achieving business goals.

If you are motivated, customer-focused, and eager to develop your career in financial services, this position offers valuable experience, competitive earning potential, and excellent opportunities for long-term growth. By demonstrating professionalism, integrity, and a commitment to outstanding customer service, you can build a successful future with one of South Africa’s leading FinTech companies.

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Note: This job has been verified by contacting the employer directly. You may also contact the employer to further make verifications before you apply.