Derick
Building Manager – Excellerate JHI (Sandton, Gauteng)
Excellerate JHI is seeking a Building Manager to join its property management team in Sandton. This is a permanent, mid-senior level role within the real estate and facilities management sector, focused on overseeing building operations, maintenance coordination, contractor management, and tenant relations.
The position plays a key role in ensuring that building assets are maintained to high standards, operational efficiency is achieved, and tenant satisfaction is consistently delivered. It requires a strong technical background combined with leadership ability and solid administrative and financial management skills.
Role Overview and Purpose
The Building Manager is responsible for the day-to-day operational management of a commercial or mixed-use building portfolio. This includes managing maintenance contractors, supervising building services, ensuring compliance with safety regulations, and supporting property upgrades and renovations.
The role also involves working closely with Operations Managers and Centre Managers to ensure that building performance aligns with strategic objectives, budget controls, and service level expectations.
Key Responsibilities
Building Operations and Maintenance Management
The core function of the role is to ensure that the building is fully operational, well-maintained, and compliant with relevant standards.
- Oversee all building maintenance activities, including repairs and preventative maintenance
- Manage service providers such as security, cleaning, electrical, plumbing, and HVAC contractors
- Ensure timely resolution of maintenance issues and service disruptions
- Conduct regular building inspections to ensure quality and safety standards
- Monitor building systems such as air conditioning, electrical, plumbing, and general infrastructure
Contractor and Service Provider Management
A significant part of the role involves managing external contractors and ensuring performance compliance.
- Supervise service and maintenance contractors on site
- Ensure contractors comply with SLA agreements and safety requirements
- Liaise with contractor management teams to resolve performance issues
- Evaluate contractor performance and service quality regularly
Tenant Relations and Customer Service
The Building Manager acts as a key point of contact for tenants and occupiers.
- Maintain strong working relationships with tenants
- Respond to tenant queries and service requests
- Ensure tenant satisfaction through efficient service delivery
- Coordinate tenant installations, repairs, and space adjustments
- Ensure adherence to lease conditions and house rules
Budgeting and Financial Control
The role requires strong financial awareness and control of operational costs.
- Assist with building budgets and cost planning
- Monitor operational expenses and ensure cost efficiency
- Support financial reporting and variance analysis
- Ensure services are delivered within approved budgets
Project and Upgrade Management
The Building Manager supports improvement and refurbishment projects.
- Coordinate building upgrades, refurbishments, and revamps
- Assist in project planning and execution with management teams
- Oversee timelines, contractor work, and quality control during projects
- Ensure minimal disruption to tenants during construction or upgrades
Health, Safety and Compliance
Compliance with legal and safety standards is essential.
- Ensure adherence to Occupational Health and Safety (OHS) requirements
- Implement and monitor safety procedures within the building
- Ensure compliance with statutory building regulations
- Maintain housekeeping and safety standards at all times
Reporting and Administration
The role requires accurate documentation and reporting to management.
- Maintain operational reports and building records
- Provide updates on maintenance activities and building performance
- Assist in compiling monthly operational reports
- Maintain records related to contractors, maintenance, and compliance
Required Qualifications and Experience
Candidates must meet the following minimum requirements:
- Technical or mechanical qualification at N4 level (or equivalent)
- 3–5 years’ relevant experience in building, facilities, or property management
- Experience in technical maintenance environments
Key Skills and Knowledge Required
Technical Skills
- Basic building maintenance knowledge (plumbing, electrical, HVAC systems)
- Understanding of building systems and infrastructure
- Knowledge of maintenance planning and execution
Financial and Administrative Skills
- Basic budgeting and cost control knowledge
- Understanding of property management administration
- Strong reporting and documentation skills
- Proficiency in MS Word and MS Excel
Property Management Knowledge
- Understanding of lease agreements and tenant obligations
- Knowledge of housekeeping principles and building standards
- Awareness of occupational health and safety regulations
- Familiarity with statutory compliance requirements
Personal Competencies
- Strong problem-solving and decision-making ability
- Good communication and interpersonal skills
- Ability to work under pressure and manage competing priorities
- Strong customer service orientation
- Methodical and detail-focused approach to work
- Ability to work effectively in a team environment
Working Environment
The Building Manager operates in a fast-paced commercial property environment where multiple stakeholders must be managed simultaneously. The role requires frequent interaction with tenants, contractors, and internal management teams.
The position involves both office-based administrative duties and on-site operational supervision of building activities.
Conclusion
The Building Manager role at Excellerate JHI offers a strong opportunity for a technically skilled property professional to take responsibility for building operations within a leading real estate services company. The position combines technical oversight, tenant management, financial control, and project coordination.
It is well suited to candidates who are practical, detail-oriented, and capable of managing both people and operational systems effectively in a high-performance property environment.
Only shortlisted candidates will be contacted. If no response is received within the stated period after the closing date, applicants should consider their application unsuccessful.
