Derick
Facilities Manager Job Opportunity at Empact Group
Location: Maseru
Job Type: Contract
Posted: 06 May 2026
Closing Date: 28 May 2026
About the Position
Empact Group is seeking an experienced and highly organized Facilities Manager to oversee integrated facilities management operations at site level. The successful candidate will be responsible for managing buildings, infrastructure, technical maintenance, contractors, cleaning operations, and client relationships while ensuring excellent service delivery and operational efficiency.
This role is ideal for professionals with strong leadership skills, technical facilities experience, and a solid understanding of operational management within industrial or commercial environments.
Purpose of the Role
The Facilities Manager will take full responsibility for the management of site services delivered through both in-house staff and subcontractors. The role focuses on:
- Technical maintenance and hard services management
- Operational performance and service delivery
- Financial management and budgeting
- Client satisfaction and stakeholder management
- SHEQ compliance and governance
- Team leadership and performance management
The position requires someone capable of balancing operational excellence with strong people management and customer service skills.
Minimum Requirements
Educational Qualifications
Candidates must have:
- Grade 12 / Matric
- Relevant qualification in:
- Commerce
- Business Management
- Facilities Management
- Property Management or related field
Experience Requirements
Applicants should possess:
- Minimum 5 years’ experience in Facilities or Property Management
- At least 3 years’ experience within an industrial site environment
- Minimum 5 years’ experience managing hard services and technical operations
- Proven management-level operational experience
- Experience managing technical and non-technical teams
- Strong understanding of SHEQ principles and compliance
- Valid driver’s license
Main Duties and Responsibilities
Site and Contract Management
The Facilities Manager will:
- Manage all buildings, equipment, infrastructure, and support services
- Ensure service delivery aligns with contractual agreements and SLAs
- Monitor operational performance through weekly and monthly reporting
- Develop project plans and operational strategies
- Manage stakeholder relationships with clients, suppliers, and internal teams
- Support mobilisation of new contracts and infrastructure projects
- Minimise operational disruptions and maintain high-quality service standards
Operational Excellence
Responsibilities include:
- Supervising maintenance and repair activities
- Managing outsourced contractors and suppliers
- Overseeing cleaning and housekeeping operations
- Ensuring compliance with Occupational Health and Safety regulations
- Implementing waste management and environmental procedures
- Driving operational improvements and efficiencies
Financial and Resource Management
The successful candidate will:
- Manage operational budgets and cost controls
- Oversee labour, maintenance, materials, and consumables
- Ensure efficient stock control and resource planning
- Maintain effective staffing and scheduling arrangements
- Ensure operational profitability while maintaining service quality
Leadership and Team Management
Key people management duties include:
- Leading and motivating site teams
- Managing employee performance and development
- Ensuring First Aiders and Fire Marshals are properly trained
- Communicating operational targets and client feedback
- Creating a culture of accountability, safety, and continuous improvement
Compliance and Governance
The role also includes:
- Ensuring compliance with:
- SHEQ regulations
- Labour legislation
- National Building Regulations
- Occupational Health and Safety Act
- Maintaining quality assurance systems
- Monitoring customer satisfaction levels
- Managing site administration and reporting
- Representing the company during client meetings and reviews
Required Skills and Competencies
The ideal candidate should demonstrate:
- Strong facilities management knowledge
- Excellent customer service skills
- Financial and commercial awareness
- Strong leadership and communication abilities
- Good report-writing skills
- Ability to manage pressure and solve problems effectively
- Knowledge of labour legislation
- Proficiency in:
- MS Office
- MS Project
Ideal Candidate Profile
This position is suitable for someone who:
- Has strong technical and operational experience
- Can manage multiple teams and contractors
- Is highly organized and detail-oriented
- Understands industrial facilities environments
- Can maintain excellent client relationships
- Is proactive, results-driven, and performance-focused
Why This Opportunity Stands Out
This role offers the opportunity to work in a dynamic facilities management environment where operational leadership, technical expertise, and strategic management are highly valued. Candidates with experience in industrial facilities and hard services management will find this position particularly rewarding.
The role also provides exposure to:
- Large-scale facilities operations
- Contract and project management
- SHEQ leadership
- Client engagement and business operations
Candidates who meet the above requirements and have a passion for operational excellence and facilities management are encouraged to apply before the closing date.
