Derick
Fitness Instructor 22.5hr at Virgin Active South Africa
Location: Cape Town
Club: Kenilworth
Job Type: Permanent
Closing Date: 31 May 2026
About the Company
Virgin Active South Africa is one of South Africa’s leading fitness and wellness brands, focused on helping people live healthier and more active lives.
The company offers:
- Modern gym and wellness facilities
- Personal training services
- Group fitness classes
- Wellness and lifestyle programmes
- Health and fitness support for members
Virgin Active is known for creating energetic environments that motivate members to achieve their fitness and wellness goals.
About the Opportunity
Virgin Active South Africa is looking for a passionate and energetic Fitness Instructor to join its Kenilworth club in Cape Town.
This position is ideal for individuals who enjoy fitness, customer interaction, and motivating people to live healthier lifestyles. The successful candidate will support members through fitness initiatives, customer service, and wellness guidance.
Main Purpose of the Role
The Fitness Instructor will be responsible for:
- Inspiring members to live active lives
- Promoting fitness and wellness products
- Assisting with new member inductions
- Supporting member retention initiatives
- Ensuring a safe and positive training environment
- Promoting fitness programmes and additional services
Key Responsibilities
Member Support and Customer Service
The successful candidate will:
- Build strong relationships with gym members
- Guide and assist members with fitness-related queries
- Conduct member inductions and fitness initiatives
- Deliver excellent customer service experiences
Fitness and Wellness Promotion
Responsibilities include:
- Promoting existing and new fitness initiatives
- Encouraging participation in wellness programmes
- Supporting member retention activities
- Assisting in promoting club products and services
Health and Safety
The Fitness Instructor will also:
- Ensure member safety at all times
- Follow operational and administrative procedures
- Maintain awareness of industry trends and developments
- Participate in ongoing learning and training
Minimum Requirements
Applicants must have:
- Matric qualification
- Industry-recognised fitness qualification
- Minimum 6 months’ fitness industry experience
- First Aid qualification with AED certification
- Customer service experience
- Ability to work shifts, weekends, and public holidays
Skills and Competencies Required
The ideal candidate should demonstrate:
Customer and Communication Skills
- Strong interpersonal skills
- Ability to engage with members professionally
- Excellent communication abilities
- Customer-focused mindset
Personal Attributes
The successful candidate should be:
- Adaptable and flexible
- Self-motivated
- Trustworthy and responsible
- Energetic and enthusiastic
- Able to work independently
- Passionate about helping people improve their lives
Advantageous Qualities
- Wellness knowledge beyond gym training
- Ability to make quick decisions
- Collaborative mindset
- Strong emotional intelligence (EQ)
Why Join Virgin Active South Africa?
This role offers an opportunity to work within one of South Africa’s leading wellness and fitness companies while helping members achieve healthier lifestyles.
Benefits include:
- Exposure to the health and wellness industry
- Career growth opportunities
- Experience in customer engagement and fitness coaching
- Professional development within the fitness sector
- Dynamic and energetic working environment
Important Notice
Candidates should ensure that all qualifications and supporting documents are submitted before the closing date.
Only shortlisted candidates are likely to be contacted regarding the next stage of the recruitment process.
