Derick
Permanent Part-Time Sales Assistant – Poetry (Menlyn)
Cape Union Mart International
Pretoria, Gauteng
Permanent
Posted: 30 April 2026 | Closing Date: 03 May 2026
Role Overview
This exciting part-time retail opportunity is based within the Poetry brand under Cape Union Mart International, located in Menlyn, Pretoria. Poetry is known for its lifestyle-inspired fashion, homeware, and unique customer experience, making this role ideal for individuals who enjoy working in a creative and customer-focused retail environment.
The position is designed for entry-level candidates who are passionate about retail, customer service, and sales performance. It offers valuable exposure to the retail industry while allowing flexibility through part-time working hours.
Core Purpose
The main purpose of this role is to deliver excellent customer service while driving sales and maintaining store standards. The Sales Assistant will contribute to creating an engaging shopping experience, ensuring that customers feel welcomed, assisted, and inspired throughout their visit.
Key Responsibilities
1. Customer Service Excellence
- Engage customers warmly and professionally upon entering the store
- Understand customer needs and recommend suitable products
- Provide helpful product information and styling advice where necessary
- Build strong customer relationships to encourage repeat visits
- Handle customer queries and concerns in a calm and professional manner
2. Sales & Performance
- Consistently meet and exceed individual sales targets
- Apply effective selling techniques to maximise sales opportunities
- Identify upselling and cross-selling opportunities
- Contribute to overall store turnover and performance
3. Stock Control & Loss Prevention
- Adhere strictly to stock loss prevention procedures
- Monitor stock movement and report discrepancies
- Ensure all merchandise leaving the store is properly processed
- Assist in stock replenishment and stockroom organisation
4. Visual Merchandising & Store Standards
- Maintain high standards of housekeeping within the store
- Ensure product displays are neat, attractive, and aligned with brand guidelines
- Support visual merchandising efforts to enhance the customer experience
- Keep the store environment clean, organised, and inviting
5. Store Environment & Experience
- Contribute to creating a positive and inspiring shopping atmosphere
- Work collaboratively with team members to maintain a high-energy environment
- Represent the Poetry brand image and values at all times
Behavioural Competencies
- Strong integrity and honesty, especially when handling cash and stock
- Excellent relationship-building and interpersonal skills
- Ability to adapt to change in a dynamic retail environment
- Self-motivated with a strong sense of ownership
- Problem-solving mindset with attention to detail
- Positive attitude and willingness to learn and grow
Minimum Requirements
- Grade 12 / Matric or equivalent
- At least 6 months of retail experience
- Basic computer literacy (Microsoft Office)
- Clear criminal record
- Good communication skills
Advantageous Skills
- Knowledge of fashion, clothing trends, or lifestyle products
- Previous experience in a similar retail environment
- Strong customer engagement and selling ability
Working Conditions
- Part-time position with flexible retail hours
- Required to work weekends, public holidays, and peak retail periods
- Fast-paced environment requiring adaptability and energy
Closing Summary
The Permanent Part-Time Sales Assistant role at Poetry Menlyn offers a great opportunity for individuals looking to build a career in retail within a stylish and customer-focused brand. If you are passionate about customer service, enjoy working with people, and have a keen interest in lifestyle and fashion products, this role provides a strong foundation for growth within the retail industry.
