Position for Outbound Sales Representative

Outbound Sales Representative

Hire Resolve
Cape Town, Western Cape
Permanent
Posted: 30 April 2026 | Closing Date: 30 June 2026


Role Overview

This role sits within a fast-paced FMCG B2B sales environment at Hire Resolve.

The focus is on outbound sales, territory development, and building long-term customer relationships across both formal retail and informal trade channels.


Core Purpose

To drive revenue growth by identifying new business opportunities, managing existing accounts, and consistently achieving sales targets within an assigned territory.


Key Responsibilities

1. Territory Sales Management

  • Manage and grow a defined sales territory
  • Ensure consistent customer coverage and engagement
  • Identify sales opportunities within FMCG distribution channels
  • Maintain an active sales pipeline

2. New Business Development

  • Identify and approach potential customers
  • Conduct cold calling and prospecting activities
  • Present product offerings and solutions
  • Convert leads into long-term business relationships

3. Account Management

  • Manage existing customer accounts
  • Drive repeat business and retention
  • Strengthen long-term client relationships
  • Identify upselling and cross-selling opportunities

4. Full Sales Cycle Ownership

  • Lead generation and prospecting
  • Product presentations and negotiations
  • Closing deals and securing contracts
  • Post-sale follow-up and support

5. Sales Target Achievement

  • Meet and exceed monthly and quarterly sales targets
  • Deliver revenue growth within assigned territory
  • Improve customer acquisition and retention rates

6. Market Intelligence

  • Monitor competitor activity and pricing trends
  • Gather customer feedback and market insights
  • Report findings to support sales strategy

7. Customer Relationship Management

  • Build strong relationships across all customer segments
  • Maintain regular client engagement
  • Ensure high levels of customer satisfaction

8. Internal Coordination

  • Work closely with internal sales and logistics teams
  • Ensure smooth order processing and delivery
  • Support overall sales strategy execution

Minimum Requirements

  • Grade 12 (Matric)
  • 3–5 years sales experience (FMCG or related industry preferred)
  • Proven experience in field / external / territory sales (essential)
  • Valid driver’s licence
  • Own reliable vehicle (essential)

Advantageous Qualifications

  • Diploma or Degree in Sales, Marketing, or Business Management

Key Competencies

  • Strong negotiation and communication skills
  • Target-driven and results-focused mindset
  • Ability to work independently
  • Strong organisational and planning ability
  • Resilience under pressure
  • Customer-focused approach
  • Effective time and territory management

Success Measures

  • Consistent achievement of sales targets
  • Growth of assigned territory
  • Expansion of customer base
  • Strong client retention rates
  • Accurate reporting and forecasting
  • High customer satisfaction

Closing Summary

This Outbound Sales Representative role at Hire Resolve is suited for a driven field sales professional who can independently manage a territory, generate new business, and build strong, lasting customer relationships while delivering consistent sales performance.

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