Beauty Consultant – Chanel (Woolworths Cavendish)
Prestige Cosmetics Group
Cape Town, Western Cape
Permanent
Posted: 29 April 2026
Role Overview
This position is part of the Chanel counter team within Prestige Cosmetics Group, operating inside Woolworths Cavendish in Cape Town.
The role focuses on luxury beauty retail sales, premium client service, and maintaining high brand standards for Chanel.
Purpose of the Role
To drive sales performance while delivering a luxury client experience that strengthens brand image, builds customer loyalty, and grows the customer base.
Key Responsibilities
1. Sales Performance (Counter Targets)
- Achieve monthly and annual sales targets
- Track individual and counter performance
- Drive product sales and conversions
- Support promotional and in-store events
- Provide feedback on sales performance and challenges
2. Brand Representation & Standards
- Maintain luxury brand image and grooming standards
- Ensure proper merchandising according to guidelines
- Monitor competitor activity in-store
- Track stock levels, tester ratios, and report out-of-stock issues
- Maintain high hygiene and presentation standards at all times
3. Client Experience
- Deliver premium customer service aligned with luxury retail standards
- Build strong client relationships and loyalty
- Attract new customers and grow the client database
- Provide personalised product recommendations and consultations
4. Administration & Reporting
- Complete daily sales tracking sheets
- Submit weekly reports to management
- Maintain accurate client records and update client cards
- Ensure all documentation is completed accurately and on time
5. Team Collaboration
- Work closely with colleagues to achieve sales targets
- Support counter events and promotional activities
- Assist in onboarding and supporting new team members
- Build strong relationships with Woolworths retail staff
Minimum Requirements
- Grade 12 (Matric)
- Previous retail and skincare experience
Key Competencies
- Strong selling and persuasion skills
- Excellent interpersonal and communication abilities
- Ability to work under pressure
- Strong planning and organisational skills
- Customer-focused mindset
- Team collaboration skills
- Professionalism and adherence to brand standards
Closing Summary
The Beauty Consultant role at Chanel within Prestige Cosmetics Group is ideal for a driven retail professional who is passionate about luxury skincare and cosmetics, strong client service, and achieving high-performance sales results in a premium retail environment.





