Derick
Outbound Sales Representative
Hire Resolve
Cape Town, Western Cape
Permanent
Posted: 30 April 2026 | Closing Date: 30 June 2026
Role Overview
This position is within a fast-paced FMCG-focused B2B sales environment at Hire Resolve. The Outbound Sales Representative is responsible for driving revenue growth, expanding market reach, and maintaining strong customer relationships across both formal retail and informal trade channels.
The role is highly field-oriented, requiring strong sales discipline, territory management, and consistent achievement of targets.
Core Purpose of the Role
The main purpose of this role is to actively generate new business while maintaining and growing existing accounts. The successful candidate will manage the full sales cycle, from lead generation through to closing deals, while ensuring customer satisfaction and repeat business.
This role is performance-driven and requires strong resilience, self-management, and the ability to operate independently within a defined territory.
Key Responsibilities
1. Territory Sales Management
You will be responsible for managing a defined sales territory, identifying opportunities for growth, and ensuring consistent revenue generation within that area.
This includes regular travel to clients and potential customers to maintain relationships and identify new sales opportunities.
2. New Business Development
A major part of the role involves identifying and developing new business opportunities.
You will actively prospect new clients, engage decision-makers, and convert leads into long-term customers through structured sales engagement.
3. Account Management and Retention
You will manage existing customer accounts to ensure repeat business and long-term relationships.
This includes regular client visits, issue resolution, and ensuring customer satisfaction to maintain loyalty and revenue stability.
4. Sales Cycle Management
You will manage the full sales cycle, including:
- Lead generation
- Product presentations
- Negotiation
- Closing deals
- Post-sale follow-up
Strong pipeline management is essential to ensure continuous sales flow and target achievement.
5. Sales Target Achievement
You will be expected to consistently meet and exceed sales targets and performance indicators.
This includes managing personal performance metrics and contributing to broader team and business objectives.
6. Market Intelligence and Reporting
You will collect and report market information, including competitor activity, customer feedback, and industry trends.
This data is used to support strategic decision-making and improve sales performance.
7. Customer Engagement and Product Promotion
You will promote FMCG products through direct customer interaction, presentations, and demonstrations.
The role requires strong communication skills to clearly present product value and benefits to different customer segments.
8. Internal Collaboration
You will work closely with internal teams such as logistics, marketing, and operations to ensure smooth delivery of products and support sales growth strategies.
Minimum Requirements
- Grade 12 (Matric)
- 3–5 years’ sales experience (FMCG or related industry preferred)
- Experience in field sales, external sales, or territory sales (essential)
- Valid driver’s licence
- Own reliable vehicle (essential)
Advantageous Requirements
- Diploma or Degree in Sales, Marketing, or Business Management
- Experience working in FMCG distribution or B2B sales environments
Key Competencies
- Strong communication and negotiation skills
- Target-driven and results-oriented mindset
- Ability to work independently without supervision
- Strong organisational and time management skills
- Resilience under pressure and ability to handle rejection
- Strong customer relationship-building ability
- High level of accountability and professionalism
Performance Expectations
- Consistent achievement of sales targets
- Growth of assigned territory revenue
- Strong customer retention and account growth
- Accurate reporting and pipeline management
- Effective execution of sales strategies
Closing Summary
The Outbound Sales Representative role within Hire Resolve is suited for a highly motivated field sales professional who thrives in a performance-driven FMCG environment.
It requires strong business development capability, excellent customer relationship management, and the ability to operate independently while delivering consistent sales results.
