Outbound Sales Representative

Hire Resolve
Cape Town, Western Cape
Permanent
Posted: 30 April 2026 | Closing Date: 30 June 2026

Job Overview

This role sits within a fast-moving FMCG B2B sales environment at Hire Resolve.

The focus is on outbound territory sales, customer acquisition, and managing long-term client relationships across formal retail and informal trade markets.

Core Purpose

The primary objective is to drive revenue growth by expanding market reach, developing new business, and ensuring consistent achievement of sales targets within an assigned territory.

Key Responsibilities

1. Customer Relationship Management

Build and maintain strong, long-term client relationships
Ensure high levels of customer satisfaction and retention
Strengthen trust and loyalty across all accounts

2. Account Management

Manage existing customer accounts
Drive repeat business and account growth
Identify upselling and cross-selling opportunities
Resolve customer issues efficiently

3. New Business Development

Identify and pursue new sales opportunities
Conduct cold calling and prospecting activities
Expand customer base within assigned territory
Convert leads into long-term business accounts

4. Sales Cycle Management

Manage the full sales process from lead generation to closing
Conduct product presentations and client engagements
Negotiate pricing and close deals
Provide after-sales support where required

5. Sales Performance & Targets

Meet and exceed monthly and quarterly sales targets
Drive consistent revenue growth
Improve territory performance and market penetration

6. Market Intelligence & Reporting

Gather competitor and market information
Monitor pricing trends and customer behaviour
Report insights to internal teams to support strategy

7. Territory Management

Manage and plan daily activities within assigned territory
Ensure regular client visits and engagement
Travel within territory as required

8. Internal Collaboration

Work closely with internal teams (sales support, logistics, operations)
Ensure smooth order processing and customer service delivery
Support overall sales strategy execution

Minimum Requirements

Grade 12 (Matric)
3–5 years sales experience (FMCG or related industry preferred)
Proven field sales / external sales / territory sales experience (essential)
Valid driver’s licence
Own reliable vehicle (essential)

Advantageous Qualification

Diploma or Degree in Sales, Marketing, or Business Management

Key Competencies

Strong negotiation and communication skills
High resilience and ability to work under pressure
Target-driven and results-oriented mindset
Strong organisational and time management ability
Ability to work independently
Customer-focused approach
Strong administrative discipline

Success Indicators

Consistent achievement of sales targets
Growth in assigned territory
Expansion of customer base
Strong client retention and satisfaction
Accurate sales reporting
Strong market presence in FMCG channel

Closing Summary

This Outbound Sales Representative position at Hire Resolve is ideal for a driven FMCG sales professional who can independently manage a territory, grow new business, and maintain strong customer relationships while consistently delivering sales results.

Apply